Pro West Heating & Air Conditioning
PRO WEST Heating & Air Conditioning
4.9★★★★★411+ Google Reviews

Tankless Water Heater Specialists

New tankless installs, tank-to-tankless conversions, repairs and yearly maintenance. We service and repair all major brands.

  • Same-Day Service Available
  • Calls Answered 24/7
  • Licensed & Insured Technicians

Give us a call or fill out the form for fast, honest service from a team that respects your home.

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★★★★★ 4.9 from 411+ Google reviews

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0+ Jobs Completed Happy customers since 2008
4.9 ★★★★★ Star Google Rating 411+ reviews and counting
Same-Day Service Available Repairs & service calls
0+ Years in Business Serving BC since 2008

What Our Customers Say

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Tom Ly
Google Review
★★★★★

Work was done fast to install a tankless in place of an existing hot water tank. Two techs did it all in 5.5hrs. Everything worked and cleaned up after as well. Good job!

Posted on Google
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P G
Google Review
★★★★★

Excellent professional technicians who can explain what they are doing. Well mannered. Very diligent in their work...Only good things to say...They left the place clean. I saw that installing a tankless heating system is technically complicated work... But everything is working fine... I appreciate that West Pro was able to come a day after we phoned them to install the system. Thank you to the Shawn, Ahmit ( maybe wrong spelling) and his asistant.

Posted on Google
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Lloyd Watt
Local Guide • Google
★★★★★

Sean was fantastic. Very professional and mannerism. Nice to see a polite and respectful technician who not only provided the service maintainence on our tankless water on demand service, but flushed out radiant floor heating lines when I mentioned possible areas of the floor that didnt seem to have heat. We were able to pay office via credit card after the work was performed and paid the quoted price. No extra charges. I highly recommend Pro West Heating for HVAC, water on demand or radiant floor servicing. 10 out of 10 rating!

Posted on Google
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Edward Purdy
Google Review
★★★★★

Sean is amazing. He has gotten both my furnace and tankless hot water heater back up and running. He really knows his stuff and solves problems quickly. Very friendly, courteous and professional.

Posted on Google
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KaosKubes
Google Review
★★★★★

Replaced the boiler and hot water tank with a new combi-unit. Work was completed in a single day. Installers worked quickly and kept the work area clean by putting down drop cloths. Quote for job was very competitive. Would use again..

Posted on Google
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Gabor Bona
Local Guide • Google
★★★★★

An absolute delight. This company was extremely professional, courteous, punctual and they did an amazing job at my house. They replaced my broken water heater the same day. The technician, Omid was a true professional. I would wholeheartedly recommend this business.

Posted on Google
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Wayne Jung
Google Review
★★★★★

Prompt service. Called them at 7am for a leaking hot water tank and they were on scene within a couple of hours and had a tankless system installed by the end of the day

Posted on Google
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Ken Toderas
Google Review
★★★★★

They provided me with the information i was not aware of. Very Professional .They also installed a Navien Hot water system for me. They provided service in a very timely manner .You rarely see that kind of service now days.( excellent)

Posted on Google
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Will
Google Review
★★★★★

I had my tankless maintenance done through my strata. Very professional group. Sean was both knowledgeable and efficient. My experience has been nothing but positive and I highly recommend them.

Posted on Google
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Chris Kaminski
Google Review
★★★★★

Quick, professional, thorough and reasonably priced. I had hired another company to service my Navien Combi Boiler and they missed a lot of areas that required cleaning as part of the regular maintenance. Very glad to have found Pro-West and would be happy to use them again next year.

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Frank Palter
Google Review
★★★★★

Shaun has rescued my on demand hot water system twice from a crisis situation. Shaun and Pro West are reliable and reasonable.

Posted on Google
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Jimmaycamero327
Google Review
★★★★★

The 2 guys that installed our furnace and hot water on demand were amazing these guys went above and beyond to make sure it was done right , properly and safe. They were great!

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Ken Ipe
Google Review
★★★★★

Fred was the who came over and serviced my tankless water ! Amazing and kind man. Very thorough!! Professional!

Posted on Google
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Connie Small
Google Review
★★★★★

We recently had hot water on demand and central air conditioning installed by Pro West Heating and Air Conditioning From the very first consultation to the final installation, they were professional, punctual, and knowledgeable. They took the time to walk us through our options, answered every question clearly, and made sure we felt comfortable with the decisions we were making. The installation itself was smooth and efficient. It’s so refreshing to work with a company that clearly takes pride in their work and values customer satisfaction. We highly recommend Pro West to anyone looking for reliable, skilled professionals for their home comfort needs. We’ll definitely be turning to them for future maintenance and service!

Posted on Google
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Jeff Weisgerber
Google Review
★★★★★

Anna and Sean came out Xmas eve to look at our hot water situation, same regular call out fee as any other day. Both employees were courteous and a pleasure to deal with. Couple days later Sean was back to install the needed parts. Highly recommend this company.

Posted on Google
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Alixe A
Google Review
★★★★★

Excellent customer service! Someone actually answers the phone on the 24 hour service rather than it going to voicemail. I appreciated that at 1 AM. Very happy to have my hot water tank replaced on a Sunday before I head back into work on Monday.

Posted on Google
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Arturo Bamba
Google Review
★★★★★

I’m so impressed how the Pro West Heating & Air Conditioning restored hot water to our household. The job was done professionally and in time sensitive manner. The technicians are knowledgable of the trade, polite and considerate. They did well and beyond my expectations. I highly recommend Pro West Heating & Air Conditioning to all who are looking for their heating and cooling needs especially in times of emergency whether in their homes personally or in business use.

Posted on Google
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Ron Brunelle
Google Review
★★★★★

Sean, our technician was prompt. Courteous, informative and friendly. He informed me of potential future problems and, we will keep an eye on our water heater. We would highly recommend this gentleman for any future work. Thank you Pro West

Posted on Google
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Taco Champ
Google Review
★★★★★

Had gas hot water heater replaced. The technicians showed up on time, did the job quickly and thoroughly, cleaned up after themselves, and I was charged exactly what I was quoted. Very pleased with this service.

Posted on Google
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Richard Thurlbeck
Google Review
★★★★★

The company to go to for boilers, furnaces, hot water tanks and air conditioning. Fast and reliable, trusted and professional service in the lower mainland.

Posted on Google
Limited-Time Pricing

Special Offers for New Customers

Same-Day Available

Water Heaters, Furnaces, Boilers & Gas Fireplaces

$169$189
Repair Inspection - Promo Price for New Customers
Claim This Offer
Same-Day Available

Air Conditioners & Heat Pumps

$199$229
Repair Inspection - Promo Price for New Customers
Claim This Offer

Your inspection fee is credited toward the repair or replacement.

Complete Heating & Cooling Services Under One Roof

Heating Services
  • Furnaces
  • Boilers & combi boilers
  • Radiant heat & gas fireplaces
  • Thermostats & controls
  • Repairs, installs & service
  • Tune-ups & maintenance plans
Air Conditioning & Heat Pump Services
  • Central AC & heat pump systems
  • Furnace + AC combined systems
  • Thermostats & controls
  • Repairs, installs & service
  • Tune-ups & maintenance plans
Water Heater Services
  • Hot water tanks
  • Tankless water heaters
  • Repairs, installs & service
  • Tune-ups & maintenance plans

Why Homeowners Choose Pro West Again and Again

  1. 1
    Trusted by Thousands Since 2008

    18+ years in business, 4,728+ jobs completed, and a 4.9-star rating from 411+ Google reviews.

  2. 2
    Fast Response, Calls Answered 24/7

    A real Pro West team member answers any time, day or night, and same-day service is available.

  3. 3
    One Company for Heating & Cooling

    Furnaces, boilers, water heaters, AC, and heat pumps: one call covers the whole house.

The Pro West team beside a completed heat pump installation
The Pro West crew • Family-owned since 2008

Water Heater Brands We Install & Service

All major water heater brands, repaired and serviced.

Authorized Dealer For
IBCNavien

See Some of Our Work

Navien tankless water heater with tidy, serviceable piping
Navien tankless water heater with tidy, serviceable piping
Navien tankless up and running, ready for handover
Navien tankless up and running, ready for handover
Navien tankless water heater, installed and labelled
Navien tankless water heater, installed and labelled
Navien tankless water heater with its expansion tank
Navien tankless water heater with its expansion tank
Navien tankless water heater fitted into a closet
Navien tankless water heater fitted into a closet
Navien combi boiler: home heating and hot water from one unit
Navien combi boiler: home heating and hot water from one unit
Navien combi boiler feeding several heating zones
Navien combi boiler feeding several heating zones

Proudly Serving the Lower Mainland Since 2008

Map of Pro West's HVAC service area across the Lower Mainland Pro West Pro West Pro West

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Vancouver Burnaby New Westminster Richmond Delta Tsawwassen Pitt Meadows Maple Ridge Coquitlam Port Moody Port Coquitlam Surrey Langley Fort Langley White Rock

Based in Coquitlam, Surrey and Langley, we come to you across the Lower Mainland.

Frequently Asked Questions

It depends on your household's hot water use, the space available, and your home's gas and venting setup. As an authorized Navien dealer we install both tanks and tankless systems, so you get an honest comparison, not a sales pitch.
Endless hot water. Water is heated on demand as it flows, so back-to-back showers and full tubs do not run the house cold. A wall-hung unit the size of a small suitcase replaces a bulky floor tank and frees up real storage room, and the burner runs only while you are actually using hot water.
Yes, tank-to-tankless conversions are a core service. Most involve upsizing the gas supply, new venting, and rerouted piping. As a TSBC licensed gas fitting contractor (#LGA0210510) we handle all of it and pull the required permits.
Yes, a yearly flush and descale keeps the heat exchanger healthy. It is a quick service visit, and it protects both performance and the manufacturer's warranty.
Yes. Every job, repairs included, is backed by a 1-year labour warranty. A new tankless system also carries the manufacturer's equipment warranty, typically 10 years on the heat exchanger depending on the model, on top of our 1-year labour coverage.

Let's Talk Tankless

Tankless isn't right for every home, so we look at your hot water use, gas line and venting and tell you straight. Pro West has been family-owned since 2008, with licensed, insured technicians who treat your home like their own. Call us today or schedule online and we'll get right back to you.

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