Licensed, Insured & Bonded HVAC Experts • Same-Day Service Available
Pro West Heating & Air Conditioning
PRO WEST Tankless Water Heater Installation & Repair
4,728+ Jobs Completed Since 2008

Tankless Water HeatersEndless Hot Water, On Demand

Thinking about going tankless, or need yours serviced? As an authorized IBC and Navien dealer, our TSBC licensed gas contractors install, convert, and repair tankless systems, done to code. 4,728+ jobs across the Lower Mainland since 2008.

★★★★★ 4.9 • 404+ Google Reviews Same-Day Service Available 1-Year Labour Warranty Insured & Bonded We Pull All Required Permits

Talk to a real Pro West team member, never a call centre.

0+ Jobs Completed Happy customers since 2008
4.9 ★★★★★ Star Google Rating 404+ reviews and counting
Same-Day Service Available Repairs & service calls
0+ Years in Business Serving BC since 2008
Insured & Bonded
Liability coverage up to $5 million
Licensed & Certified
TSBC gas contractor #LGA0210510 · HRAI Cert 160-136
Permits Handled
We pull all required permits, Fortis BC Trade Ally
Family-Owned & Operated
Coquitlam based since 2008
Why Homeowners Choose Pro West

HVAC Done Right, the First Time

When something in your home stops heating or cooling, you want a qualified technician, a straight answer, and a fix that lasts. That is the whole job.

Repair-First, Honest Advice

We diagnose the problem and repair it when practical. Replacement gets recommended only when it is genuinely the better value.

Ticketed Technicians

Licensed gas fitters and HVAC technicians, TSBC licensed and HRAI certified, doing the work themselves.

We Treat Your Home Like Ours

On time, respectful, and tidy. We protect your home while we work and clean up before we leave.

Permits & Code Compliance

We pull all required permits and install to code, as a TSBC licensed gas contractor and Fortis BC Trade Ally.

Pro West Heating and Air Conditioning branded service van
Family-owned • Coquitlam based
Why Go Tankless?

What a Tankless System Does Differently

Instead of keeping a big tank hot all day, a tankless unit heats water the moment you need it. Here is what that means for your home.

Endless Hot Water

Water is heated on demand as it flows, so back-to-back showers and full tubs do not run the house cold.

Space Savings

A wall-hung unit the size of a small suitcase replaces a bulky floor tank and frees up real storage room.

Heats Only When Needed

No tank of water being kept hot around the clock: the burner runs only while you are actually using hot water.

Long Service Life

Well-maintained tankless systems commonly outlast storage tanks, and parts are serviceable rather than disposable.

Gas & Venting Done Right

Conversions need proper gas supply and venting. As TSBC licensed gas contractors, we assess and install to code.

Honest Sizing Advice

Tankless is not right for every home. We look at your usage, gas line, and venting, and tell you straight.

Wondering if tankless fits your home? Call 604-990-7550 for an honest assessment, no pressure either way.

Install, Convert, Repair

Everything Tankless, Under One Roof

From first assessment to yearly maintenance, one team handles your whole tankless story.

New Tankless Installation

Authorized IBC and Navien dealer. We size the unit to your household, install to code with all permits pulled, and walk you through it.

Tank-to-Tankless Conversion

Swapping a storage tank for tankless usually means gas line, venting, and piping changes. We handle the whole conversion, start to finish.

Repair & Maintenance

Error codes, lukewarm water, or time for the yearly flush and descale that keeps a tankless healthy: our technicians take care of it.

Straightforward Pricing

Clear Service-Call Pricing, No Surprises

You know the cost before we start, and if you go ahead with the work, your inspection fee comes off the bill.

Same-Day Available

Water Heaters, Furnaces, Boilers & Gas Fireplaces

$169$189
Repair Inspection - Promo Price

A ticketed technician diagnoses your water heater and gives you clear options. Tune-up or service/maintenance calls from $189.

Your Inspection Fee Is Credited Toward the Work Go ahead with the repair or the new system and the diagnostic cost comes off your bill. You never pay twice to get your hot water back.
Brands You Can Trust

Tankless Systems, Properly Installed

IBC Water Heaters Navien
Authorized IBC & Navien Dealer Pro West is an authorized dealer of IBC (boilers & tankless) and Navien, two of the most trusted names in on-demand hot water. We will help you pick the system that actually fits your home.

Every installation is done to code by a TSBC licensed gas contractor, with all required permits pulled.

Completed Work

Clean Installs, Done Right

Real Pro West tankless installs across the Lower Mainland, done to code and left clean.

Navien tankless water heater with tidy, serviceable piping
Navien tankless water heater with tidy, serviceable piping
Twin Navien units for whole-home hot water
Twin Navien units for whole-home hot water
Navien wall-hung install, plumbed and labelled
Navien wall-hung install, plumbed and labelled
Navien tankless up and running, ready for handover
Navien tankless up and running, ready for handover
IBC stainless tankless with expansion tank
IBC stainless tankless with expansion tank
IBC wall-hung unit with clean copper supply lines
IBC wall-hung unit with clean copper supply lines
Navien tankless with expansion tank, neatly plumbed
Navien tankless with expansion tank, neatly plumbed
IBC wall-hung install with full copper manifold
IBC wall-hung install with full copper manifold
Navien unit tied into a full hydronic manifold
Navien unit tied into a full hydronic manifold
Tankless install with inline filter and labelled shutoffs
Tankless install with inline filter and labelled shutoffs
4.9 ★★★★★ • 404+ Google Reviews

Hear From Happy Homeowners

Real reviews from real Lower Mainland customers, about their boilers, furnaces, hot water systems, and more.

W
Wayne Jung
Google Review
★★★★★

Prompt service. Called them at 7am for a leaking hot water tank and they were on scene within a couple of hours and had a tankless system installed by the end of the day

Posted on Google
T
Tom Ly
Google Review
★★★★★

Work was done fast to install a tankless in place of an existing hot water tank. Two techs did it all in 5.5hrs. Everything worked and cleaned up after as well. Good job!

Posted on Google
K
KaosKubes
Google Review
★★★★★

Replaced the boiler and hot water tank with a new combi-unit. Work was completed in a single day. Installers worked quickly and kept the work area clean by putting down drop cloths. Quote for job was very competitive. Would use again..

Posted on Google
A
Alixe A
Google Review
★★★★★

Excellent customer service! Someone actually answers the phone on the 24 hour service rather than it going to voicemail. I appreciated that at 1 AM. Very happy to have my hot water tank replaced on a Sunday before I head back into work on Monday.

Posted on Google
F
Fatma Taha
Local Guide • Google
★★★★★

Shaun and his team did a great job. He came to inspect our 50gallon hot water tank that was leaking. He immediately recommended replacing this old tank and offered a very reasonable price to finish the job in 3 hrs. After researching the market I realized that his offer was very reasonable. The 2nd day he came with the team and finished the job in less than 3 hrs. They left the place clean and took away the old tank. I appreciate very much what they did and certainly recommend this company for anyone who is having similar problems

Posted on Google
B
Bruce R
Local Guide • Google
★★★★★

Our furnace gave out with no notice right before Christmas and our HW tank was not far behind. Pro West came in, gave us a reasonable quote and was in the very next day - Christmas Eve day. They spent the day with us and got both jobs done - efficiently, quickly, courteously. The job had some challenges, but the crew addressed each one. We are grateful for their competent, professional service. Thanks to Sean and his crew. We’re happy to recommend them.

Posted on Google
Y
Yves Laforest
Google Review
★★★★★

We had our hot water tank replaced. Three technicians showed up… They were pleasant, informative, and efficient. They replaced our hot water tank with a much better one that they recommended, which we asked for. There were notable delays to get them to reply by email… But calling Pam at the office always got us answers, or fairly rapid email follow ups. Their estimate seemed a little high at first, but we asked for a more detailed quote, and then it made sense. Our strata required some documents from them, and the were quite willing to provide us with those. They did not do a pre-visit, as I sent them photos of the tank itself and of its surrounding, as well as of the decal with the model number, etc … along with measurements of the old tank… and I think this saved us some money. We are happy all around and we would recommend this company to anyone wanting to replace their hot water tank.

Posted on Google
R
Richard Thurlbeck
Google Review
★★★★★

The company to go to for boilers, furnaces, hot water tanks and air conditioning. Fast and reliable, trusted and professional service in the lower mainland.

Posted on Google
F
Frank Britton
Google Review
★★★★★

Pro West were fantastic. We had to replace our boiler & when I called a few days before the woman that answered was very helpful & friendly. Sean the technician who came out to install the boiler was friendly & knowledgeable & worked hard to install, setup & test the system. This morning the house was nice & warm. I recommend this company for your plumbing, AC & mechanical needs. They provide great service.

Posted on Google
A
Amanda Rice
Local Guide • Google
★★★★★

Really can't recommend them enough. Great business that is responsive or all our needs and really takes the time to diagnose the issues I had it with my previous heat pump (compared to another company in town). Dave made the whole process simple and understandable and gave us a fair deal on a new installation. They've definitely earned our business.

Posted on Google
L
Lisa Weber
Google Review
★★★★★

My HVAC unit failed on a Friday evening. One call to sean and he had me covered. Assessed the unit. Together we determined replacement was the best option. Sean and his crew installed all new heating and AC equipment on Monday after the failure. They are truly craftsmen. Installation was flawless. Top it off with outstanding housekeeping. Overall great experience with sean and his crew.

Posted on Google
K
Kathleen Klassen
Local Guide • Google
★★★★★

Excellent workmanship. Sean explained every step of the service he did on the maintenance of our heat pump. I would highly recommend Pro West!

Posted on Google
L
Liram Abril
Local Guide • Google
★★★★★

We were very happy and satisfied with the service they provided to us for our furnace. Sean, the technician is very friendly, knowledgeable and a hard working person. This company is highly recommended!

Posted on Google
D
Diny Lun
Google Review
★★★★★

As usual, great service from Pro West Heating & Air Conditioning. Polite, easy-going, courteous engineers who just 'get on with it - which is what you want when contractors come to the site.

Posted on Google
How It Works

Your Service Call, Made Simple

From your first call to a comfortable home, here is exactly what to expect when you work with Pro West.

Call or Request Service

Reach a real Pro West team member and tell us what's going on. No call centre, no runaround.

Diagnosis & Options

A ticketed technician inspects your system, explains the problem, and gives you clear options and pricing before any work begins.

Approved Work, Done Right

We complete the repair, service, or install you approved, protect your home while we work, and keep things tidy.

Test & Walkthrough

We test the system, walk you through what we did, and make sure you're happy before we leave.

Where We Work

Serving the Entire Lower Mainland

Started in Coquitlam in 2008, Pro West now serves homeowners across the entire Lower Mainland.

Map of Pro West's HVAC service area across the Lower Mainland Pro West Pro West Pro West
Vancouver Burnaby New Westminster Richmond Delta Tsawwassen Pitt Meadows Maple Ridge Coquitlam Port Moody Port Coquitlam Surrey Langley Fort Langley White Rock

Don't see your community listed? Give us a call at 604-990-7550 and we'll let you know if we serve your area.

Good Questions

Frequently Asked Questions

It depends on your household's hot water use, the space available, and your home's gas and venting setup. As an authorized IBC and Navien dealer we install both tanks and tankless systems, so you get an honest comparison, not a sales pitch.
It varies with the unit size and what your gas line, venting, and piping need to meet code. We give you clear, fixed pricing before any work begins, and a $169 promo inspection fee is credited toward the work.
Yes, tank-to-tankless conversions are a core service. Most involve upsizing the gas supply, new venting, and rerouted piping. As a TSBC licensed gas fitting contractor (#LGA0210510) we handle all of it and pull the required permits.
Yes, a yearly flush and descale keeps the heat exchanger healthy, especially with our local water. It is a quick service visit, and it protects both performance and the manufacturer's warranty.
Same-day service is available. Call 604-990-7550 and we'll get a technician to you as soon as possible.
Yes. Every job, repairs included, is backed by a 1-year labour warranty. A new tankless system also carries the manufacturer's equipment warranty, typically 10 years on the heat exchanger depending on the model, on top of our 1-year labour coverage.
The entire Lower Mainland. Our main service areas are Coquitlam, Langley, and Surrey, and we're happy to help everywhere in between: Vancouver, Burnaby, New Westminster, Richmond, Delta, Tsawwassen, Pitt Meadows, Maple Ridge, Port Moody, Port Coquitlam, Fort Langley, White Rock, and more. Give us a call and we'll get a technician your way.
Request Service

Let's Talk Tankless

Tell us what you're after, new system, conversion, or a repair, and a real Pro West team member will get back to you to book your visit.

  • A ticketed technician, not a salesperson
  • Clear options and pricing before any work begins
  • Your inspection fee credited toward the work
604-990-7550Prefer to talk now? Call us directly.

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★★★★★ 4.9 from 404+ Google reviews

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★★★★★ 4.9 • 404+ Google Reviews
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★★★★★ 4.9 • 404+ Google Reviews